Frequently asked questions

How does the QR code on the necklace work?
The QR code links to a profile page with the animal's name, owner's contact information and any medical needs. Whoever finds the animal scans the code with their smartphone to get help contacting the owner.

Is the information displayed via the QR code secure?
Yes, all information is handled encrypted and you cannot choose what is displayed on the profile page yourself. This complies with data protection regulations such as GDPR.

What do I do if the necklace or QR code is lost?
If the necklace is lost or the code is damaged, you can contact Invenire to order a new one. Your information is safely saved and can easily be linked to a new code.

Is the necklace durable and water resistant?

The necklace is made of durable leather and is designed for everyday use. It can withstand light rain, but should be dried to preserve quality.

Can I use the QR code internationally?
Yes, the QR code works globally and the profile page is accessible via the internet regardless of where the animal is found.